Billing & Plans
Avi uses credits. Every AI call — chatting, running a tool that calls a model, running a scheduled task — costs a small amount. Your account carries the credit balance.
Plans
Free
- $5 in signup credits when you create an account. These never expire.
- No card required. Use Avi for as long as your credits last.
- Single user only — you can't invite teammates on Free.
Pro — $15/month per seat
- Invite as many teammates as you want. Each person you add = one seat.
- $15 in included credits per seat every billing cycle, pooled across every org under your account. A 5-seat team gets $75/cycle that anyone can spend.
- Flat pricing — $15 per seat, per month. No prorating, no partial-month math. Adding a seat mid-cycle takes effect immediately; you're billed for the full $15 per seat at your next renewal.
- Auto-refill (optional): when your available credits drop to $2 or less, Avi charges $25 and tops you up. Capped at $200/month so surprises are bounded. Top-ups never expire.
- Cancel or update your card any time in the Stripe Customer Portal.
How the numbers work
Three things are tracked. You see all three on the Billing page.
- Monthly Credits Used — how much you've actually spent this cycle. Measured directly from AI usage, so it only moves when someone runs a billable action.
- Monthly limit —
seats × $15for Pro,$0for Free. If you add a seat mid-cycle, the limit grows right away (you don't have to wait for renewal). - Additional Credits Balance — your persistent pool: signup credits, auto-refill top-ups, and any promo grants. Never expires, carries across cycles. Drawn from only when you go over the monthly limit.
At cycle end, the monthly limit resets for the next cycle. Unused monthly credits don't roll over (they're part of your subscription, not a balance you own). Top-ups always carry over.
Where to manage it
- User Settings → Billing — see your plan, usage, daily breakdown, upgrade from Free, toggle auto-refill.
- Manage Billing button — opens the Stripe Customer Portal. From there you can update your card, view past invoices, or cancel.
- Org Settings → Analytics — per-org usage if you want to understand spend by project or model.
Inviting teammates
Inviting someone requires Pro. The flow:
- If you're on Free, the invite attempt shows an "Upgrade to Pro" prompt. Accept and you're on $15/mo for your one seat; future invites add seats automatically.
- If you're on Pro, the invite sends immediately. The new seat activates on accept — no mid-cycle charge. At your next renewal, your invoice reflects the new seat count at $15 each.
Removing a member drops your seat count at the next renewal (no mid-cycle refund).
Who can change billing
Billing is account-scoped — the account owner is the only one who can change the plan or update the card. Exactly one owner per account.