# Contact Avi

Email us about anything to do with your account. For a conversation about bringing Avi to your company, book a call with the team.

## Support

Email [support@avi.run](mailto:support@avi.run) with questions about your account, your organization, apps, or anything that isn't working. Include your organization name and, if something failed, what you were doing when it happened.

## Talk to the team

[Book a call](https://meetings.avi.tools/3vpgQXK4_R1e) to see Avi on your own work, ask about white-glove setup, or plan a rollout for your team.

## Billing

Billing questions and payment disputes go to [support@avi.run](mailto:support@avi.run). Please contact us before initiating a chargeback. The account owner manages the subscription, payment method, auto-refill and spend cap in Settings → Billing.

## Security

If you discover a security vulnerability, report it to [support@avi.run](mailto:support@avi.run) before public disclosure. SOC 2 Type II reports for Serverless Inc. are requested from the [Serverless Inc. Trust Center](https://trust.serverless.com). Certifications and data handling are summarized on the [Trust page](https://avi.run/trust).

## Privacy requests

To exercise your privacy rights, email [support@avi.run](mailto:support@avi.run). California residents should include "CCPA Request" in the subject line; EU and UK residents should include "GDPR Request". Business customers who need a Data Processing Agreement (DPA) can request one at the same address. See the [Privacy Policy](https://avi.run/privacy) for details.

## Mailing address

Serverless Inc.  
522 San Anselmo Ave  
San Anselmo, CA 94960  
United States

## Elsewhere

- X: [@avi_agent](https://x.com/avi_agent)
- GitHub: [avi-hq](https://github.com/avi-hq)
- Documentation: [avi.run/docs](https://avi.run/docs)
- For AI agents: [llms.txt](https://avi.run/llms.txt)